Personal information includes any information or opinion about an individual who is reasonably identifiable regardless of whether the information is true or not. Strong Core only collects personal information, which at times includes sensitive information (health information) that it deems necessary for its operations or activities.
In general terms, the types of Personal Information collected by us may include, amongst other things your; name, address, date of birth, mobile and other telephone numbers, e-mail address, credit card or bank account details, occupation and employer, driver’s license number, relevant national identity card details, emergency contact details, your image if required for membership identification purposes.
For potential franchisees, additional information of a financial, professional, and personal nature is required to be provided to Strong Core.
For potential employees, any application and personal information provided to Strong Core will be used solely for the purpose of assessing the suitability for the position applied for. Personal information provided will only form part of an employee record if the application is successful.
Where certain services are outsourced or contracted out our contractors may access an individuals’ Personal Information. Strong Core contractors are subject to strict confidentiality obligations. Strong Core ensures that it only engages with reputable business partners.
Individuals consent to the use and disclosure of their Personal Information where it is incidental to a sale of any Strong Core business to a third party. They also consent to Personal Information being disclosed to the Strong Core Global Franchisor and its employees regardless of which Strong Core they join or attend.
On request, Strong Core is obliged to disclose personal information if it is a legal requirement to do so in the region where the request is made.
We recognise the importance of protecting the privacy of information collected about visitors to our websites, in particular information that is capable of identifying an individual.
Strong Core is committed to handling Personal Information collected online consistently in the same that it handles Personal Information collected offline. Matters relating specifically to the collection and management of Personal Information online are detailed below.
Cookies: Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most websites, including those operated by us, can facilitate a user’s ongoing access to and use of a site.
SMS, MMS and Email Communication and Marketing: From time to time we will distribute information regarding Strong Core via SMS, MMS and Email. We will not distribute information using these means if requested not to. Customers are able to ‘unsubscribe’ from such forms of communication and clear instructions regarding how to do so is detailed in all such communications.
When Strong Core sends promotional content using these mediums, it only does so where there is a reasonable belief that the recipient would be interested in the subject matter.
Social Media: Strong Core supports the use of it’s various social media platforms for all reasonable comments, communication and feedback. At the time of writing this policy, these platforms include Facebook, Twitter, Instagram and YouTube.
The use of the Strong Core social media platforms must not be used to abuse other people, expose other people inappropriate or offensive comments or content or for an illegal purpose. In the event that this occurs the user may be blocked from access to the social media platform and any comment or post removed.
It is the user’s responsibility to protect their personal privacy when using the Strong Core social media platforms. We recommend that users do not include any Personal Information in their posts or comments.
Information posted to a Strong Core social media platform is recorded and used for the purpose of administering the platform and addressing any comments made or questions and feedback presented.
Whereas reasonable steps are made to manage the content of all Strong Core Social Media platforms, the Strong Core Global Franchisor is not responsible for the privacy practices or content of social media platforms managed by it’s Master Franchisees, Franchisees or their employees.
Security: We apply all reasonable measures to ensure the security, integrity, and privacy of personal information submitted to our websites.
We endeavor to take all reasonable steps to protect the personal information you may transmit to us via our website, digital and online mediums, channels, and services. We aim to prevent accidental manipulation, destruction, use, disclosure loss, or unauthorised access of data at all times. However, we will not be held responsible for events arising from unauthorised access to your personal information.
All Strong Core gyms are under ongoing surveillance and video recording for the purpose of the security and protection of our members, staff, and facilities. If a member requires access to such video content then this request must be made in writing to the Strong Core where the recording was made. At this time, consideration will be given to the request and if there is a reason for us not providing you with access to such a recording then you will be provided with a written explanation.
Video recordings can only be accessed by authorised staff, Franchisees, and representatives of the Master Franchisees or Global Franchisor.
Video recordings of a specific incident may be released to the appropriate authorities in the region however only under the terms of this policy or subject to the execution of the appropriate notice by that authority.
Access to your Personal Information that we and/or our contractors hold can be obtained on request. It is at the absolute discretion of Strong Core to provide this information to individuals depending upon legal circumstances. If there is a lawful reason for us not providing you with access to your personal Information we will provide you with a written explanation and the mechanism by which you may object to this decision.
You are entitled to tell us if they do not wish us to hold your personal information and in such an instance we will remove all such personal information from our records. Individuals also have the right to ask us to correct personal information about them which is inaccurate, incomplete or out of date.
If you require access to any personal information held by Strong Core then please contact us at firstname.lastname@example.org. We may ask you to put such a request in writing.
If you have a concern or question relating to the handling or management of your Personal Information, be that offline or online, then please contact Strong Core on the below contact details. We will take all reasonable steps to respond to your concern or question in a timely manner.
You can either present your concern or question in a Strong Core gym or you can contact our Privacy Officer as follows;
Address: C2/13, Safdarjung development area, New Delhi,110016